Behavioral Health Patient Access Specialist

Generations-Family-Health-Center; Putnam (CT); On-site; USD 38,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

403(b) retirement plan

Group life insurance

Short disability insurance

Paid time off

9 paid holidays

Bonuses for interpreters

Job summary

Generations Family Health Center in Putnam, CT, is seeking a Patient Access Representative for the Behavioral Health Department. This full-time receptionist role involves greeting patients, answering the phone, scheduling appointments, obtaining patient information, posting procedures, and collecting fees, all while delivering excellent customer service.

You will work closely with a multidisciplinary team across dental, medical, behavioral health, and community programs, contributing to smooth

Qualifications

• High school diploma, post secondary school education preferred.
• Typing and computer skills essential.
• Familiarity with dental/medical terminology and billing procedures is necessary; experience in dental/medical office is helpful.

Responsibilities

• Greet patients and answer the phone.
• Schedule appointments and obtain information from patients.
• Post procedures and collect fees.
• Provide excellent customer service and work with a multidisciplinary team.

Job description

Generations Family Health Center in Putnam, CT, is seeking a Patient Access Representative for the Behavioral Health Department. This full-time receptionist role involves greeting patients, answering the phone, scheduling appointments, obtaining patient information, posting procedures, and collecting fees, all while delivering excellent customer service.

You will work closely with a multidisciplinary team across dental, medical, behavioral health, and community programs, contributing to smooth