Patient Access Representative (Receptionist) - Behavioral Health Department

Generations Family Health Center; Putnam (CT); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Medical & Vision

Perfect Attendance Bonus

Longevity Bonus

$500 education reimbursement

Paid time off

Paid holidays

403(b) plan

Group life insurance

Short disability insurance

Job summary

Generations Family Health Center in Putnam, CT is hiring a Patient Access Representative (Receptionist) to greet patients, answer phones, schedule appointments, collect information, and support a multidisciplinary team in the Behavioral Health Department.

This full-time, day-shift role offers a friendly, mission-driven environment with a comprehensive benefits package and opportunities for growth within a regional community health center serving eastern Connecticut.

Qualifications

• High school diploma or equivalent; post-secondary education preferred.
• Typing and computer skills essential.
• Familiarity with dental/medical terminology and billing procedures.
• Detail-oriented with ability to multitask in a fast-paced environment.

Responsibilities

• Greet patients and answer phones in a courteous manner.
• Schedule appointments and collect necessary information from patients.
• Post procedures and collect fees as part of the front desk duties.
• Provide excellent customer service and collaborate with a multidisciplinary team.

Skills

Typing

Computer skills

Multi-tasking

Dental/Medical terminology

Education

High school diploma

Post-secondary education preferred

Job description

Job DetailsJob Location: GEN Putnam - Putnam, CT 06260Position Type: Full TimeEducation Level: High SchoolJob Shift: DayJob Category: Customer ServicePatient Access Representative (Receptionist)Behavioral Health Department (Full-time, 40 hours/week)

Built on Community Care, Powered by Teamwork, Supported by Strong Benefits

Why you’ll love working here:

At Generations, you’ll be part of a mission driven, team based environment focused on delivering compassionate, community centered care while enjoying a benefits package that truly supports you on and off the job:

• Medical and Vision insurance with no employee premium
• Quarterly Perfect Attendance Bonus
• Longevity Bonus recognizing years of service
• $500 annual education reimbursement
• Robust paid vacation, sick time, personal time and 9 paid holidays
• Predictable scheduling

Generations Family Health Center, Inc. is a regional community health center covering a thirty seven town rural region in eastern Connecticut with sites located in Willimantic, Danielson, Norwich and Putnam. Our dedicated staff provides a full range of primary care services to all ages including medical, dental and behavioral health care, as well as care coordination and community outreach. In addition to our main facilities, we offer mobile programs and School Based Health Centers.

LOCATION: Putnam, CT (Behavioral Health Department)

JOB SUMMARY:

Major job duties include greeting patients, answering phone, scheduling appointments, obtaining information from patients, posting procedures, and collecting fees. Must provide excellent customer service and work as a team with multidisciplinary team including dental, medical, behavioral, health support, and community program staff.

Compensation & Benefits:

Pay Rate: $18.15/hour

Generations offers a comprehensive benefits package including:

• Medical and Vision Insurance
• No premium cost for employee-only coverage (dependent coverage costs may apply)
• 403(b) Retirement Savings Plan with employer contributions
• Group Life Insurance
• Short Disability Insurance
• Paid Time Off, including:
• Paid Sick Time
• Paid Vacation
• Paid Personal Hours
• 9 Paid Holidays
• Quarterly Perfect Attendance Bonus
• Longevity Bonus rewarding continued service
• $500 annual education reimbursement
• Quarterly Bonus for certified interpreters (certification class provided following documented proficiency in Spanish, Haitian/Creole or Mandarin)

Qualifications

High school diploma, post secondary school education preferred. Typing and computer skills essential. Familiarity with dental/medical terminology and billing procedures is necessary; experience in dental/medical office is helpful. Must be detail-oriented and able to handle multi-tasking in a fast-paced environment.

Closing Date: Candidate screening will begin immediately until filled.

Generations Family Health Center is an equal opportunity employer and does not engage in discrimination, show preference, or permit harassment.

EOE