Behavioral Health Patient Access Specialist

Highmark Health; Pennsylvania; On-site; USD 38,000 - 48,000; Full time

Job summary

Allegheny Health Network seeks a Patient Access Coordinator for Behavioral Health in Wexford, PA. The role handles scheduling, preregistration, financial clearance, and insurance verification, ensuring accurate data and smooth patient flow.

You will communicate clearly with patients and external partners, supporting seamless service delivery in behavioral health access. The position emphasizes accurate data collection, benefit verification, and posting payments while maintaining a positive

Qualifications

• High school diploma or GED required, or equivalent
• At least 1 year of related experience preferred in medical/financial services or customer service
• Experience with insurance verifications and medical terminology is a plus
• Ability to operate a PC and basic software applications

Responsibilities

• Perform scheduling and preregistration tasks and verify demographics
• Verify insurance information and determine authorization/referral needs
• Identify patient financial responsibilities and assist with estimates and collections
• Provide a positive patient experience and collaborate with physicians, payors, and internal teams
• Maintain productivity and adhere to organizational policies and training requirements

Skills

Customer service

Medical terminology

Insurance verification

Phone support

Education

High school diploma or GED

Tools

PC

Office software

Job description

Allegheny Health Network seeks a Patient Access Coordinator for Behavioral Health in Wexford, PA. The role handles scheduling, preregistration, financial clearance, and insurance verification, ensuring accurate data and smooth patient flow.

You will communicate clearly with patients and external partners, supporting seamless service delivery in behavioral health access. The position emphasizes accurate data collection, benefit verification, and posting payments while maintaining a positive