Behavioral Health Patient Access Specialist

Kenaitze Indian Tribe; Kenai (AK); On-site; USD 25,000 - 33,000; Full time

Job summary

The Kenaitze Indian Tribe is seeking a Behavioral Health Registration Technician to join the Behavioral Health Team. You will collect, verify, and enter patient demographic and insurance information to ensure accurate billing and smooth patient flow.

Responsibilities include greeting patients, processing registrations, verifying insurance, handling payments, and assisting with referrals and intake materials. This full-time role supports a compassionate, client-centered care environment in Alaska.

Qualifications

• High School Diploma or GED required.
• Experience in scheduling or patient registration preferred.
• Knowledge of HIPAA and patient privacy is preferred.
• Experience with insurance verification and charges collection is a plus.
• Ability to work independently within a team.

Responsibilities

• Greets un'ina and co-workers with a smile and delivers excellent customer service.
• Registers un'ina, ensuring accurate capture of updated demographic and insurance information.
• Ensures capture of all charges for services at Behavioral Health.
• Operates credit card machine and cash drawer.
• Scans IDs, insurance cards into the registration package.
• Distributes referral forms, intake packets, and educational materials as needed.
• Verifies insurance information.
• Monitors waiting room and notes disruptive behavior to Safety & Security.
• Makes reminder calls for appointments.
• Sorts mail and assists Behavioral Health staff.

Skills

Scheduling/Registration experience

MS Office

Independent work

Service-oriented

Insurance verification

Charge collections

HIPAA knowledge

Cultural diversity experience

Education

High School Diploma or GED

Alaska Driver's License

Job description

The Kenaitze Indian Tribe is seeking a Behavioral Health Registration Technician to join the Behavioral Health Team. You will collect, verify, and enter patient demographic and insurance information to ensure accurate billing and smooth patient flow.

Responsibilities include greeting patients, processing registrations, verifying insurance, handling payments, and assisting with referrals and intake materials. This full-time role supports a compassionate, client-centered care environment in Alaska.