Behavioral Health Registration Technician

Kenaitze Indian Tribe; Kenai (AK); In loco; USD 25.000 - 33.000; Tempo pieno

Descrizione del lavoro

The Kenaitze Indian Tribe is seeking a Behavioral Health Registration Technician to join the Behavioral Health Team. You will collect, verify, and enter patient demographic and insurance information to ensure accurate billing and smooth patient flow.

Responsibilities include greeting patients, processing registrations, verifying insurance, handling payments, and assisting with referrals and intake materials. This full-time role supports a compassionate, client-centered care environment in Alaska.

Competenze

• High School Diploma or GED required.
• Experience in scheduling or patient registration preferred.
• Knowledge of HIPAA and patient privacy is preferred.
• Experience with insurance verification and charges collection is a plus.
• Ability to work independently within a team.

Mansioni

• Greets un'ina and co-workers with a smile and delivers excellent customer service.
• Registers un'ina, ensuring accurate capture of updated demographic and insurance information.
• Ensures capture of all charges for services at Behavioral Health.
• Operates credit card machine and cash drawer.
• Scans IDs, insurance cards into the registration package.
• Distributes referral forms, intake packets, and educational materials as needed.
• Verifies insurance information.
• Monitors waiting room and notes disruptive behavior to Safety & Security.
• Makes reminder calls for appointments.
• Sorts mail and assists Behavioral Health staff.

Conoscenze

Scheduling/Registration experience

MS Office

Independent work

Service-oriented

Insurance verification

Charge collections

HIPAA knowledge

Cultural diversity experience

Formazione

High School Diploma or GED

Alaska Driver's License

Descrizione del lavoro

Behavioral Health Registration Technician

• Revision Date: 1/12/2022
• Department: Behavioral Health
• Employment Status: Full-Time
• Program: Behavioral Health
• FLSA Status: Non-Exempt
• Reports To: Behavioral Health Manager
• Schedule: 40 Hours/52 Weeks
• Supervises: N/A
• Preference: TERO Ordinance 2017-01, P.L. 93-638

Job Summary

The Registration Technician is a member of the Behavioral Health Team and is responsible for the collection, verification, and entry for all un'ina (patient) demographic and insurance information. The accurate and timely performance of job duties of the Registration Technician directly impacts the revenue received by the Kenaitze Indian Tribe.

Essential Functions

• Greets all un'ina, co-workers with a smile- provides exceptional customer service with each interaction
• Responsible for un'ina registration, ensuring accurate capture and data entry of all un'ina updated demographic and insurance information
• Ensures capture of all charges for services provided at Behavioral Health
• Operates credit card machine and cash drawer
• Scans ID, CIB, and insurance cards into electronic registration package
• Hands out referral forms, intake packets, educational materials, as needed
• Verification of insurance
• Monitors waiting room behaviors; notify Safety & Security in the event of disruptive un'ina
• Make reminder phone calls for appointments
• Sort mail and ensure delivery to appropriate personnel and provide assistance to Behavioral Health Department as needed

Working Conditions

Lifting Requirements

• Light work – Exerting up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg control requires exertion of forces greater than that of sedentary work and if the worker sits most of the time, the job is considered light work.

Physical Requirements

• Stand or Sit (Stationary position)
• Walk (Move, Traverse)
• Use hands/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position)
• Climb (stairs/ladders) or balance (Ascend/Descend, Work atop, Traverse)
• Stoop, kneel, crouch or crawl (Position self (to), Move)
• Talk/hear (Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information)
• See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess)
• Repetitive Motion

OSHA Categories

• Category II – Normal routine involves no exposure to blood, body fluid or tissue, but exposure or potential for exposure may occur

Equipment and Tools

• Computer
• Phone
• Fax Machine
• Photo Copier
• Credit Card Machine
• Scanner

Travel

• Local

Qualifications

Education

• High School Diploma or a General Education Degree (GED)

Experience

• One year (1) of experience in scheduling or registration functions

Preferred

• Insurance verification and charge collections experience
• Knowledge of HIPAA and 42 CFR, Part 2
• Knowledge and experience working with cultural diversities

License/Certification

• Must have a valid Alaska State driver's license and must remain insurable under the Tribe's policy, or obtain within 90 days of hire

Special Skills

• Proficiency with Microsoft Suite, or obtain training within 90 days of hire
• Ability to work independently as well as collaboratively
• Conducts business in a service-oriented manner that is attentive, pleasant, respectful and kind when dealing with un'ina, visitors, co-workers and others