Behavioral Health Patient Access & Authorization Pro

The Crossroads Center; Cincinnati (OH); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Paid time off (3 weeks)

403(b) Retirement Plan

Student Loan Forgiveness Program

Professional Development

Relias Learning access

Team-oriented environment

Employee Assistance Program

Job summary

NorthStar Behavioral Health is seeking a Patient Access and Authorization Specialist to bridge gaps between patients, clinical teams, and insurance providers. The role centers on verifying eligibility, obtaining prior authorizations, and supporting timely care while minimizing financial barriers.

This full-time position in Cincinnati, OH offers a competitive salary and benefits package within a nonprofit behavioral health setting, emphasizing patient access, accuracy, and compliance with HIPAA

Qualifications

• High school diploma or equivalent; associate degree preferred.
• 3+ years in behavioral healthcare registration, access, verification, and prior authorization.
• Knowledge of commercial, Medicare, and Medicaid plans; familiarity with CPT/ICD-10/HCPCS.

Responsibilities

• Verify patient insurance eligibility and benefits before scheduled services.
• Determine patient financial responsibility including copays and deductibles.
• Obtain and process prior authorizations and referrals.
• Gather clinical documentation and review it to support authorizations.
• Communicate with clinical staff and payors regarding status and requirements.
• Maintain accurate records in the EHR and ensure HIPAA compliance.

Skills

Insurance verification

Prior authorizations

EHR experience

Practice management

Attention to detail

Organization

Communication

Education

High school diploma or equivalent

Associate's degree preferred

Tools

EHR software

Practice management systems

Job description

NorthStar Behavioral Health is seeking a Patient Access and Authorization Specialist to bridge gaps between patients, clinical teams, and insurance providers. The role centers on verifying eligibility, obtaining prior authorizations, and supporting timely care while minimizing financial barriers.

This full-time position in Cincinnati, OH offers a competitive salary and benefits package within a nonprofit behavioral health setting, emphasizing patient access, accuracy, and compliance with HIPAA