Behavioral Health Navigator - Bilingual

TEKsystems; Santa Barbara (CA); Remote; USD 80,000 - 100,000; Full time

Job summary

A local Public Health Insurance Plan in Southern California is seeking a fully remote Bilingual Behavioral Health Navigator. This role involves assessing member needs, coordinating care, and providing support to improve treatment adherence. Candidates must be bilingual in English and Spanish and have knowledge of mental health services.

Benefits

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Qualifications

• Experience in Medi-Cal and county care systems.
• Ability to manage high-volume client cases.

Responsibilities

• Assess needs and develop care plans for members.
• Coordinate care with providers and community organizations.
• Maintain accurate health records.

Skills

Bilingual in English and Spanish

Knowledge in mental health services

Coordination skills

Proficient in Microsoft Office Suite

Job description

*A local Public Health Insurance Plan in Southern California is looking to hire a fully remote Bilingual Behavioral Health Navigator! *
*Description*

* Assesses the needs of members and develops plans to facilitate access to care, including appointment scheduling, education, and care coordination with primary care providers, mental health professionals, county services, and community organizations.
* Maintains accurate health records in compliance with state, organizational, and NCQA regulations, and in accordance with community standards.
* Leverages resources from public and private agencies and community organizations to meet members' needs.
* Provides support to members and their families by explaining treatment plans and benefits, offering guidance on supporting treatment, and implementing interventions to improve treatment acceptance and adherence.
* Ensures coordination of care, patient education, and referrals based on member assessments, requests, or established policies and procedures.
* Collaborates with community-based and government agencies to ensure continuous and coordinated care for members.
* Participates in data collection and management activities.
* Effectively manages multiple member referrals while maintaining daily productivity and meeting all assigned requests.
* Participates in consultations, peer reviews, team activities, and meetings.
* Performs other duties and responsibilities as assigned.
*Skills & Qualifications*

* Bilingual in English and Spanish Required
* Knowledge and experience in mental health services, specifically within Medi-Cal and county care systems.
* Capable of addressing the diverse needs of clients, gathering relevant care data to identify key issues, and managing high-volume client cases simultaneously.
* Proficient in Microsoft Office Suite (Outlook, Word, Excel) with a high level of skill and efficiency.
* Strong coordination skills for managing Care Management requests, with a clear understanding of the principles and practices required for effective hand-offs and follow-through with clinical teams.
*Pay and Benefits*
The pay range for this position is $30.00 - $35.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully remote position.
*Application Deadline*
This position is anticipated to close on Jun 5, 2025.
About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.


The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.