Behavioral Health Medical Secretary - Patient Care & Admin

FreshDirect LLC; Clarion (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

IPERS

Short-Term Disability (Employer Paid)

Basic Life and AD&D Insurance (Empl.)

Employee Assistance Program

PTO

Health Insurance (Wellmark BCBS)

Flexible Spending Accounts

Health Savings Account

457 Retirement Savings Plan

Fitness Center Memberships

Job summary

Iowa Specialty Hospital is seeking a Behavioral Health Medical Secretary to support our behavioral health department. This full-time role runs Monday–Friday, 8:00am–4:30pm, and involves clinic administrative duties in a patient-centered setting.

The ideal candidate has strong communication, discretion, and organizational skills, with prior medical front-office experience and familiarity with HIPAA requirements. Behavioral health experience is a plus.

Qualifications

• Excellent communication, interpersonal and customer service skills.
• Ability to handle sensitive information with discretion and professionalism.
• Strong organizational skills and attention to detail.
• Multitask effectively in a busy clinical environment.
• Previous experience as a medical secretary/receptionist or healthcare front office staff preferred.
• Experience in behavioral health or mental health settings is a plus.

Responsibilities

• Answer and route phone calls.
• Schedule and reschedule patient appointments.
• Maintain accurate patient records in the EHR system.
• Verify patient demographics, insurance information, and obtain required forms.
• Process referrals.
• Maintain confidentiality and comply with HIPAA regulations at all times.
• Support clinicians with general office duties.

Skills

Excellent communication

Interpersonal skills

Customer service

Discretion and professionalism

Organizational skills

Multitasking

Healthcare front office experience

Job description

Iowa Specialty Hospital is seeking a Behavioral Health Medical Secretary to support our behavioral health department. This full-time role runs Monday–Friday, 8:00am–4:30pm, and involves clinic administrative duties in a patient-centered setting.

The ideal candidate has strong communication, discretion, and organizational skills, with prior medical front-office experience and familiarity with HIPAA requirements. Behavioral health experience is a plus.