Behavioral Health Office Support Specialist

New Opportunities, Inc.; Carroll (IA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

IPERS

Paid vacation

Personal leave

Sick leave

Health, dental, and vision insurance

Employee Assistance Program

Paid holidays

Life Insurance

Job summary

New Opportunities, Inc. is seeking a Behavioral Health Support Staff member for our outpatient behavioral health team in Carroll, IA.

This role provides administrative support to clinicians, coordinates appointments, and assists clients with services and billing while maintaining confidential records and smooth office operations. The position emphasizes organization, compassion, and teamwork in a fast-paced environment, with full-time hours and a comprehensive benefits package, including IPERS,

Qualifications

• High school diploma or equivalent; healthcare/office admin training a plus.
• Experience in an office or healthcare setting preferred.
• Ability to handle confidential information and work in a team.

Responsibilities

• Greet clients and serve as first contact.
• Schedule in-person and telehealth appointments.
• Assist clients with navigating services and payments.
• Maintain accurate electronic records.
• Support clinical staff with workflows and lab results.
• Coordinate insurance and office operations.
• Keep the office organized and running smoothly.

Skills

Organizational skills

Communication skills

Multitasking

Confidentiality

Teamwork

Education

High school diploma

Associate degree preferred

Tools

Microsoft Office

Job description

New Opportunities, Inc. is seeking a Behavioral Health Support Staff member for our outpatient behavioral health team in Carroll, IA.

This role provides administrative support to clinicians, coordinates appointments, and assists clients with services and billing while maintaining confidential records and smooth office operations. The position emphasizes organization, compassion, and teamwork in a fast-paced environment, with full-time hours and a comprehensive benefits package, including IPERS,