Behavioral Health Logistics Coordinator

Premier Health Group; Florence (SC); On-site; USD 40,000 - 55,000; Full time

Job summary

Premier Health Group is seeking a Logistics Coordinator to manage client logistics and ensure smooth communication between clients and the company. This role requires strong organizational and interpersonal skills, along with a commitment to client satisfaction. Join a passionate team dedicated to improving mental health outcomes.

Benefits

401k plan with employer match

Paid time off (PTO)

Health, dental, and vision insurance

Access to gym facility

Professional development opportunities

Qualifications

• Proven experience as logistics coordinator.
• Experience in customer service appreciated.

Responsibilities

• Coordinate travel arrangements for clients.
• Arrange transportation for airport pickups and drop-offs.
• Communicate with the billing team regarding insurance.

Skills

Logistics Coordination

Customer Service

Organizational Skills

Communication

Interpersonal Skills

Job description

Company Overview:

We are a detox residential treatment facility offering services to clients all over the country. We are a passionate, results-driven healthcare group with a program that specializes in behavioral health services for adults. We provide accessible, reliable, and effective behavioral health treatment options nationwide for any moment in anyone’s recovery journey.

Position Overview:

We are currently seeking a Logistics Coordinator who will serve as a direct link between the company and our clients. The responsibilities of a Logistics Coordinator encompass professional phone presence and tone, experience with building and maintaining relationships with clients, acting as liaison between the company and clients, as well as address potential concerns, questions or relay information to their clients.

Key Responsibilities:

• Coordinate travel arrangements for clients
• Coordinate with staff for the placement of clients and intakes that are to be admitted
• Arrange transportation for airport pickups and drop-offs
• Problem-solving among team members regarding client concerns
• Coordinate administrative needs among various facilities prior to client arrival
• Keeping in contact with the intake representatives during client’s travel process
• Must be understanding and compassionate with clients
• Be able to verbally communicate processes and progress to our clients
• Assist in managing the day-to-day logistics within the company
• Communicate with the billing team regarding insurance
• Serve as a liaison between the billing department and the facility
• Data entry

Skills Required:

• Proven experience as logistics coordinator
• Experience in customer service will be appreciated
• Ability to track multiple processes
• Outstanding organizational and coordination abilities
• Excellent communication and interpersonal skills

Benefits of Working at Premier Health Group:

• Competitive 401k plan with employer match
• Paid time off (PTO) policy
• Health, dental, and vision insurance options
• Access to nearby gym facility
• Professional development opportunities

Join Our Team:

If you are passionate about making a difference in the lives of individuals struggling with mental health challenges and have the skills and experience to excel in medical billing, we invite you to join Premier Health Group. Our supportive team environment, commitment to professional development, and dedication to improving mental health outcomes make Premier Health Group an exciting place to build your career.

Premier Health Group is an equal-opportunity employer offering competitive compensation and benefits.