Behavioral Health Intake Specialist: Gateway to Care

A Hiring Company; Portland (ME); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Employee of the Year Free Trip to Florida

Tuition Reimbursement Program

FREE health insurance option

Generous paid time off

Job summary

A community-focused wellness provider in Portland, Maine, is seeking a Referral Navigator to facilitate client intake and coordination of care services. This role emphasizes clinical compassion and administrative excellence, making it ideal for individuals looking to transition from case management or intake. Responsibilities include conducting assessments, managing workflows, and ensuring collaboration between teams. Ideal candidates will have experience in social services, strong organizational skills, and a genuine desire to assist clients on their recovery journey.

Qualifications

• Prior experience in intake or administrative roles in mental health settings is preferred.
• Ability to manage information with accuracy.
• Skills in empathic listening and effective referral processes.

Responsibilities

• Conduct Behavioral Health Home assessments for new clients.
• Coordinate with internal teams to ensure proper transitional care.
• Serve as a welcoming point for new client inquiries.

Skills

Empathic listening

Needs assessment

Program matching

Effective referral

Data entry and verification

Multitasking

Education

Associate’s or Bachelor’s degree

Tools

G-Suite

Electronic Health Records (EHR)

Job description

A community-focused wellness provider in Portland, Maine, is seeking a Referral Navigator to facilitate client intake and coordination of care services. This role emphasizes clinical compassion and administrative excellence, making it ideal for individuals looking to transition from case management or intake. Responsibilities include conducting assessments, managing workflows, and ensuring collaboration between teams. Ideal candidates will have experience in social services, strong organizational skills, and a genuine desire to assist clients on their recovery journey.