Behavioral Health Intake Specialist — Compassionate Onboarding

Team Recovery LLC; Toledo (OH); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive Pay + 401(k) with Employer

Generous Paid Time Off

Tuition Reimbursement

Comprehensive Medical, Dental & Vision

Employee Assistance Program

Job summary

Team Recovery LLC is seeking an Intake Specialist to work with the clinical and operations teams to sign clients into the program, orient them, and provide essential program information. You will document all processes in the company’s electronic health records and coordinate with families during admission.

The role requires attention to detail and ability to liaise with multiple departments to ensure a smooth intake process for new clients.

Qualifications

• High School Diploma/GED required.
• CDCA required, QMHS III required or eligible.
• CPR certification required, will train upon hire.
• 1+ years of experience working in behavioural health preferred.
• Knowledge of addiction and mental health complications.

Responsibilities

• Prepare all admission paperwork prior to the patients' arrival.
• Meet with all patients upon arrival to complete the intake packet, including consents, authorisations, releases of information, policy acknowledgements, etc.
• Complete the initial introduction of the treatment plan with all new patients.
• Provide a patient Handbook explaining the program, expectations, rules, and rights.
• Ensure the patient understands all program safety measures, emergency management, infection control measures, and the schedule of the program.
• Meets with families at time of admission, answer any questions / concerns.
• Collect any payments at time of admission as requested.
• Other duties as assigned.

Job description

Team Recovery LLC is seeking an Intake Specialist to work with the clinical and operations teams to sign clients into the program, orient them, and provide essential program information. You will document all processes in the company’s electronic health records and coordinate with families during admission.

The role requires attention to detail and ability to liaise with multiple departments to ensure a smooth intake process for new clients.