Behavioral Health Admissions & Intake Coordinator

Recovery Centers of America; Westminster (MA); On-site; USD 26,000 - 37,000; Full time

Job summary

Recovery Centers of America is seeking an Admissions Coordinator to facilitate and evaluate therapeutic, medical, and financial arrangements for incoming patients. The role involves guiding post-admission orientation, processing documentation, and ensuring prompt responses to patient needs across intake and referral sources.

The position requires a Bachelor’s in psychology or related field (or equivalent), strong communication and negotiation skills, and familiarity with HIPAA.

Qualifications

• Bachelor's degree in psychology or related field or equivalent experience.
• Experience in admissions in Behavioral Health or substance abuse services preferred.
• Knowledge of HIPAA policies and procedures; proficient with Microsoft Office.
• Strong communication and negotiation skills.

Responsibilities

• Facilitate orientation to program aspects after admission and input data into the computer system.
• Establish financial eligibility and coordinate intake, including referrals and contact with patients, families, and staff.
• Assist with admission searches, safety checks, and crisis intervention as needed.
• Determine appropriate level of care and maintain communication with referral sources.
• Maintain department logs, analyze performance indicators, and support the intake process.

Skills

HIPAA knowledge

Microsoft Office

Strong communication

Negotiation skills

Education

Bachelor's degree in psychology or related field

Associate degree with 1 year of experience

High School diploma with 2 years of experience

Job description

Recovery Centers of America is seeking an Admissions Coordinator to facilitate and evaluate therapeutic, medical, and financial arrangements for incoming patients. The role involves guiding post-admission orientation, processing documentation, and ensuring prompt responses to patient needs across intake and referral sources.

The position requires a Bachelor’s in psychology or related field (or equivalent), strong communication and negotiation skills, and familiarity with HIPAA.