Behavioral Health Front Desk & Scheduling Specialist

Roots Through Recovery; Long Beach (CA); Presencial; USD 36 000 - 54 000; Tempo integral

Resumo da oferta

Roots Through Recovery is seeking a proactive Behavioral Health Receptionist to join our outpatient behavioral health care team in Long Beach. You will greet clients, manage calls, handle scheduling, and provide essential administrative support to ensure smooth daily operations.

The ideal candidate is highly organized with strong attention to detail, capable of multitasking in a fast-paced setting, and committed to maintaining patient confidentiality and compassionate service.

Qualificações

• Previous experience as a Behavioral Health Receptionist or Front Desk role.
• Knowledge of medical terminology and administrative processes.
• Familiarity with Electronic Health Records and calendar tools.
• Excellent organizational and communication skills.

Responsabilidades

• Greeting clients and making them feel welcome at the practice.
• Maintain contact with clients to ensure prompt arrival for groups, individual sessions, and other appointments.
• Maintain the tidiness of the facility, including common spaces and the lobby.
• Coordinating with providers to confirm appointment times.
• Answering phones and responding to client inquiries regarding services via phone and email.
• Collecting client information and pre-appointment documentation.
• Maintaining updated medical records, including all client demographics, appointments, and follow-ups.
• Relaying messages to providers in a timely manner and other office tasks.
• Sorting and distributing mail.
• Other administrative and clerical duties as assigned.

Conhecimentos

Organization

Interpersonal communication

Verbal communication

Attention to detail

Ferramentas

Google Calendar

Microsoft Office

Electronic Health Records (EHR)

Descrição da oferta de emprego

Roots Through Recovery is seeking a proactive Behavioral Health Receptionist to join our outpatient behavioral health care team in Long Beach. You will greet clients, manage calls, handle scheduling, and provide essential administrative support to ensure smooth daily operations.

The ideal candidate is highly organized with strong attention to detail, capable of multitasking in a fast-paced setting, and committed to maintaining patient confidentiality and compassionate service.