Front Office Specialist - Behavioral Health & Billing Support

High-Country-Behavioral-Health; Evanston (WY); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive Pay

Comprehensive Insurance

Generous PTO

Paid Holidays

Wyoming Retirement Plan

Job summary

High Country Behavioral Health is seeking an Office Assistant to join our Wyoming clinic in Evanston. This full-time role supports client intake, scheduling, billing, and patient records, ensuring timely access to behavioral health services.

You will greet clients, handle co-pays, assist with referrals, and help maintain HIPAA compliance while coordinating with clinical staff to deliver coordinated patient care.

Qualifications

• High School Diploma or Equivalent.
• Ability to manage multiple tasks accurately in a dynamic, fast-paced environment.
• Excellent written and verbal communication skills.
• Maintain the highest level of confidentiality, professionalism, and customer service.
• Proficiency in Microsoft Office and standard office equipment; successful background check.

Responsibilities

• Greet and assist clients and caregivers during intake and visits.
• Manage daily client flow and prepare schedules for staff efficiency.
• Relay information between patients and clinical staff; assist with check-out and follow-up scheduling.
• Assist with insurance pre-approvals and maintain accurate records (paper and electronic).
• Maintain a clean, organized workspace and front office area throughout the day.

Skills

Multitasking

Communication

Confidentiality

Customer service

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Job description

High Country Behavioral Health is seeking an Office Assistant to join our Wyoming clinic in Evanston. This full-time role supports client intake, scheduling, billing, and patient records, ensuring timely access to behavioral health services.

You will greet clients, handle co-pays, assist with referrals, and help maintain HIPAA compliance while coordinating with clinical staff to deliver coordinated patient care.