Behavioral Health Front Desk Coordinator

Blueridge Vista Behavioral Hospital; Cincinnati (OH); In loco; USD 32.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Generous PTO and paid holidays

401(k) with company contribution

Tuition reimbursement up to $15,000

Descrizione del lavoro

BlueRidge Vista is seeking a friendly and professional Receptionist to be the first reassuring voice and face for guests in a busy hospital setting in Cincinnati, OH.

The role requires front desk healthcare experience, strong customer service skills, and reliability to support nursing and security teams, with responsibilities spanning phones, visitor check‑in, privacy, and daily coordination to keep care plans moving smoothly.

Competenze

• Healthcare front desk experience preferred; excellent customer service skills.
• Must be 21 or older.
• Computer proficiency and attention to detail.
• Professionalism, empathy, and reliability.

Mansioni

• Answer multi‑line phones; greet visitors; manage check‑in and badges per policy.
• Coordinate visitor schedules with nursing and security; uphold privacy and safety.
• Handle mail, scanning, and basic EMR and scheduling tasks.
• Maintain a calm lobby environment, even during busy times.
• Coordinate with rounding providers and daytime interdisciplinary teams to keep care plans moving.
• Support safe discharges and smooth handoffs to evening/night teams.

Conoscenze

Front desk experience

Customer service

Computer proficiency

Professionalism

Empathy

Descrizione del lavoro

BlueRidge Vista is seeking a friendly and professional Receptionist to be the first reassuring voice and face for guests in a busy hospital setting in Cincinnati, OH.

The role requires front desk healthcare experience, strong customer service skills, and reliability to support nursing and security teams, with responsibilities spanning phones, visitor check‑in, privacy, and daily coordination to keep care plans moving smoothly.