Behavioral Health Crisis Intervention Specialist

Seven Counties Services; Louisville (KY); On-site; USD 25,000 - 34,000; Full time

Job summary

Seven Counties Services in Louisville, KY, is seeking a Crisis Intervention Specialist to provide crisis and suicide intervention over the telephone, triage calls, and connect callers with appropriate services. The role emphasizes trauma-informed, person-centered care and close collaboration with law enforcement and community partners.

The position requires an associates degree (bachelors preferred) and at least six months of social services experience, with full-time hours and on-site work at

Qualifications

• Associates degree required; Bachelor's preferred in related field.
• Minimum six months’ experience in social services.
• Full-time position with trauma-informed approach.

Responsibilities

• Receive and triage crisis calls via Behavioral Health Hub.
• Provide crisis and suicide intervention over the phone.
• Identify appropriate services and refer to mobile crisis when needed.
• Document and maintain accurate records of interventions.
• Coordinate with law enforcement, families, and public agencies.
• Determine level of care and arrange referrals during crises.
• Foster open collaboration and de-escalate situations effectively.

Skills

Crisis intervention

De-escalation

Trauma-informed approach

Rapport building

Case follow-up

Education

Associates degree

Bachelor's degree in Sociology, Social Work, Psychology, Special Education, Human Services

Tools

Database access / records system

Job description

Seven Counties Services in Louisville, KY, is seeking a Crisis Intervention Specialist to provide crisis and suicide intervention over the telephone, triage calls, and connect callers with appropriate services. The role emphasizes trauma-informed, person-centered care and close collaboration with law enforcement and community partners.

The position requires an associates degree (bachelors preferred) and at least six months of social services experience, with full-time hours and on-site work at