Tele-Crisis Intervention Specialist (32 hrs/wk)

Seven Counties Services; Louisville (KY); Remote; USD 35,000 - 52,000; Full time

Job summary

Seven Counties Services in Louisville, KY seeks a dedicated crisis intervention counselor to provide telephone-based support, identify appropriate resources, and monitor ongoing high-risk situations. The role also includes documenting interventions, reviewing client records, and coordinating with volunteers to ensure quality, trauma-informed crisis care.

This full-time position requires a Bachelor's degree in sociology, social work, psychology, or a related field, or a high school diploma with

Qualifications

• Bachelor's degree in Sociology, Social Work, Psychology, Special Education, Human Services, or related field.
• High School diploma with AAS/Lifeline 50 hours Crisis Intervention/Suicide Prevention training and six months volunteer time with Seven Counties Services.

Responsibilities

• Provides crisis and suicide intervention counseling over the telephone to emergency/crisis callers.
• Identifies and suggests appropriate organizations and service providers.
• Monitors status of callers through case follow-up.
• Documents and maintains accurate records of all telephone interventions.
• Reviews daily log-sheets and client records for accuracy.
• Supervises and monitors volunteers for quality and documentation.
• Provides crisis intervention training and consultation to others.
• Attends staff and team meetings to share procedures.
• Provides crisis intervention to communities traumatized by suicide when assigned.

Skills

Crisis intervention

Telephone counseling

Documentation and records

Education

Bachelor's degree in Sociology/Social Work/Psychology

High School diploma + Lifeline 50 hours Crisis Intervention/Suicide Prevention training + 6 months volunteer

Job description

Seven Counties Services in Louisville, KY seeks a dedicated crisis intervention counselor to provide telephone-based support, identify appropriate resources, and monitor ongoing high-risk situations. The role also includes documenting interventions, reviewing client records, and coordinating with volunteers to ensure quality, trauma-informed crisis care.

This full-time position requires a Bachelor's degree in sociology, social work, psychology, or a related field, or a high school diploma with