Behavioral Health Coach & Community Care Liaison

Atlanta Regional Commission; Atlanta (GA); On-site; USD 28,000 - 41,000; Part time

Job summary

Atlanta Regional Commission is seeking a part-time Client Services Liaison (Behavioral Health Coach) to provide person-centered coaching and health education to clients, linking them to resources to address behavioral health, diabetes and other chronic conditions. The role is field-based with in-home consultations and up to 20 hours per week.

Ideal candidates have a bachelor’s degree in social work or related field and relevant experience; a master’s degree is preferred.

Qualifications

• Bachelor’s degree in social work, human services, gerontology or related field.
• One year of related counseling or client advocacy or information/referral experience in area of assignment (such as mental health, aging or disability services)
• An equivalent combination of education and experience sufficient to perform the essential duties of the job.

Responsibilities

• Schedule and conduct face-to-face or telephonic consultation and provide coaching support to assigned clients and/or their caregivers.
• Meet with individuals and/or caregivers to complete needed assessments/documentation.
• Determine client’s unmet needs, barriers, preferences, and goals, while applying person centered principles; develop and implement the most appropriate action plan.
• Conduct individualized resource research and identify appropriate resources to meet the established needs.
• Make referrals and link clients and/or caregivers with the most appropriate resources.
• Conduct needed follow-up and responds to client requests.
• Communicate with community and health systems partners as needed.
• Maintain spreadsheets, databases or reports used to share outcomes and opportunities with management or external payors.
• Present programs and progress to partners and other professionals as needed.
• Complete reports with required documentation and prescribe contacts within required time frames.
• Serve as a liaison with organizations and businesses in the aging services community; and
• Perform other duties as assigned to support agency goals and objectives.

Skills

Active listening

Rapport building

Confidentiality

Organization

Microsoft Office

Education

Bachelor’s degree in social work, human services, gerontology or related field

Master’s degree in social work, gerontology or related field

Job description

Atlanta Regional Commission is seeking a part-time Client Services Liaison (Behavioral Health Coach) to provide person-centered coaching and health education to clients, linking them to resources to address behavioral health, diabetes and other chronic conditions. The role is field-based with in-home consultations and up to 20 hours per week.

Ideal candidates have a bachelor’s degree in social work or related field and relevant experience; a master’s degree is preferred.