Behavioral Health Clinic Manager — Patient Care & Ops

Duly Health and Care; Romeoville (IL); On-site; USD 79,000 - 119,000; Full time

Benefits offered by this job

Medical benefits

Dental/Vision

Mental health benefit

Life and disability insurance

Tuition reimbursement

401(k) match

Volunteer time off

Parental leave

Community impact

Job summary

Duly Health and Care in Romeoville, IL is seeking a Clinic Manager - Behavioral Health to lead the operational, financial, and people‑related clinic goals. The role partners with PCPs to ensure patient care and outcomes, requiring a service‑oriented leader who can engage staff and drive results.

Requirements include a BA/BS in Healthcare Administration and at least 5 years in a healthcare clinic setting, with 3 years supervisory experience.

Qualifications

• BA/BS in Healthcare Administration or related field.
• Minimum 5 years in a medical clinic or similar, with 3 years supervisory experience.

Responsibilities

• Owns operational and clinic performance for fee-for-service and value-based care.
• Leads and inspires the team; drives results under challenging conditions.
• Monitors KPIs and dashboards to manage performance drivers.
• Delivers exceptional customer service to patients and staff.
• Oversees scheduling, front desk operations, and cash handling.
• Ensures compliant and efficient clinic workflows across teams.
• Conducts staff evaluations and manages disciplinary actions as needed.
• Collaborates with Leadership to plan strategic business initiatives.

Skills

Leadership

Operations management

Customer service

Education

BA/BS in Healthcare Administration

Job description

Duly Health and Care in Romeoville, IL is seeking a Clinic Manager - Behavioral Health to lead the operational, financial, and people‑related clinic goals. The role partners with PCPs to ensure patient care and outcomes, requiring a service‑oriented leader who can engage staff and drive results.

Requirements include a BA/BS in Healthcare Administration and at least 5 years in a healthcare clinic setting, with 3 years supervisory experience.