Clinic Operations Leader - Behavioral Health

Community Medical Services; Denver (CO); Hybride; USD 85 000 - 110 000; Plein temps

Avantages offerts par ce poste

Insurance (medical, dental, vision)

Health savings account

Disability insurance

Life insurance

Paid time off

401K with match

Tuition & CME reimbursement

Employee assistance program

Professional development

Résumé du poste

Community Medical Services seeks a Clinic Manager in Denver to oversee daily operations, ensure safe, quality patient care, and lead a high-performing patient services team within a growing addiction treatment network.

You will partner with leadership to develop new programs, implement policies, monitor performance, and drive continuous improvement while maintaining compliance and a supportive work culture.

Qualifications

• High School Diploma required.
• At least two (2) years of experience in behavioral health or health services preferred.
• Prior supervisory experience, or experience leading individuals or teams required.

Responsabilités

• Hire, train, and guide the patient services team and supervisors.
• Determine staffing standards for clinics based on patient care needs, workflow, and other clinical needs.
• Identify, de-escalate, and solve patient concerns as they arise
• Work with Quality and Compliance to ensure compliance with state and federal requirements for clinic staff.
• Ensure appropriate coordination of care for patients, including managing patient flow at the site.
• Establish KPI’s regarding customer service standards and model expected behaviors that demonstrate service excellence with a focus on patient care.
• Manage outside agency inspections and assist in plan of corrections or audits (CARF, OBHL, RHBA, state, DEA, fire, and alarm).
• Work alongside assigned Clinical Coordinator to assist with grievances, appeals, and complaints from clients and oversight agencies of assigned clinics

Connaissances

Supervisory experience

Staff development

Operations management

Formation

High School Diploma

Description du poste

Community Medical Services seeks a Clinic Manager in Denver to oversee daily operations, ensure safe, quality patient care, and lead a high-performing patient services team within a growing addiction treatment network.

You will partner with leadership to develop new programs, implement policies, monitor performance, and drive continuous improvement while maintaining compliance and a supportive work culture.