Behavioral Health Care Facilitator & Liaison

Optum; Quincy (MA); Presencial; USD 28.000 - 50.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Time Off

Medical Plan options

Dental, Vision, Life insurance

401(k) Savings Plan

Education Reimbursement

Descripción de la vacante

UnitedHealth Group in Quincy, MA is seeking a patient-care coordinator to support at-risk individuals by facilitating care plans, monitoring adherence, and serving as a liaison between primary care, behavioral health teams, and patients or families.

Responsibilities include tracking appointments and tests, ensuring documentation in the EMR, and coordinating patient outreach while complying with HIPAA in a fast-paced setting.

Formación

• High School Diploma or GED required; Bachelor’s degree preferred.
• 1+ years in social services or behavioral health setting.
• 1+ years of experience with electronic medical records (EMR).
• Intermediate proficiency with Microsoft Word and Excel.

Responsabilidades

• Facilitates care for at risk patients and tracks adherence to plans.
• Liaises between primary care, behavioral health clinicians, and patients/families.
• Documents in medical records and ensures HIPAA compliance.

Conocimientos

Interpersonal skills

Communication

Telephone skills

Cultural competence

Educación

High School Diploma/GED

Bachelor’s degree preferred

Herramientas

EMR system

Microsoft Office

Descripción del empleo

UnitedHealth Group in Quincy, MA is seeking a patient-care coordinator to support at-risk individuals by facilitating care plans, monitoring adherence, and serving as a liaison between primary care, behavioral health teams, and patients or families.

Responsibilities include tracking appointments and tests, ensuring documentation in the EMR, and coordinating patient outreach while complying with HIPAA in a fast-paced setting.