Behavioral Health Assistant

Community-Health-Alliance---Nevada; Reno (NV); On-site; USD 34,000 - 52,000; Part time

Benefits offered by this job

Health insurance (100% employee)

PTO 15 days/year

8 paid holidays

CHA pension plan 5%

403(b) retirement annuity

$10,000 AD&D policy

Job summary

Community Health Alliance is seeking a part-time Behavioral Health Assistant to support the Behavioral Health Department. The role involves triaging and scheduling patients, screening eligibility, and linking patients to community resources while maintaining confidential records.

Responsibilities include attending team meetings, tracking BH data, and delivering compassionate, quality care across CHA locations in Reno and Sparks.

Qualifications

• High School Diploma or GED required.
• Two years of experience in a clinical administrative assistant role.
• Bilingual in English and Spanish preferred.

Responsibilities

• Triage and schedule patients for Behavioral Health appointments.
• Complete eligibility screening for Behavioral Health providers.
• Provide community resources and referrals.
• Attend Behavioral Health team meetings and maintain records.
• Collect and report Behavioral Health data and trends.

Skills

Customer service

Interpersonal skills

Bilingual English/Spanish

Time management

Organizational skills

Education

High School Diploma or GED

Tools

MS Office (Excel, Word, Outlook, PowerPoint)

Job description

• Job Category Behavioral Health Assistant, Behavioral Health , Healthcare
• Employee Type PT Non-Exempt
• Required Degree High school
• Travel 25%
• Manage Others No

Job Description: The Behavioral Health Assistant (BHA) provides support services essential to the mission of Community Health Alliance and the Behavioral Health Department as a whole. The BHC must work in conjunction with all departments in order to deliver compassionate, high quality, affordable health care information to improve all communities quality of life. The BHA triages and schedules patients for Behavioral Health appointments with CHA Behavioral Health Providers (BHPs); completes eligibility screening for BH providers; provides appropriate community resources and referrals for patients in need; attends BH team meetings and keeps meeting records; collects appropriate BH data and trends.

Performs all duties in a manner which promotes team concept and reflects the Community Health Alliance (CHA) mission and philosophy.

Requirements

Knowledge, Skills and Abilities:

• Knowledge of community resources
• Ability to operate various office equipment, such as a computer, calculator, copier, fax machine and telephone system
• Knowledge of MSOffice software; including but not limited to Excel, Word, Outlook and PowerPoint
• Ability to understand and respond appropriately, effectively and sensitively to special population groups as defined by race, ethnicity, language, age, sex, etc.
• Ability to read, write legibly, hear and speak to converse over telephone and in-person.
• Demonstrated ability to perform exemplary customer service for both internal and external customers
• Ability to build relationships and communicate respectfully with supervisors and co-workers. Fosters working together as a team: dealing with and resolving conflict in a timely, efficient and positive manner
• Strong analytical and decision-making skills; including interpersonal, time management and organizational skills
• Demonstrated ability to maintain confidentiality of financial and medical information according to Health Insurance Portability and Accountability Act (HIPAA) regulations and use good judgement in making independent decisions with a high degree of tact and diplomacy.
• Ability to see to use computer efficiently and read computer reports and correspondence
• Ability to attend and actively participates in all health center and clinical operations meetings
• Ability to notify direct supervisor(s) of unusual occurrences and adheres to all organizational policies and government regulations regarding incident forms and/or patient complaints.
• Ability to maintain a valid driver’s license, and travel between clinic sites as needed
• Ability to lift up to 20 pounds on occasional basis
• Reasonable accommodation will be made for physical limitations on an individual basis.
• Performs other duties as assigned.

Education and Experience

• High School Diploma or GED required
• Two years of experience in a clinical administrative assistant role required.
• Fluent in English and Spanish, both verbal and written preferred.

Summary

Community Health Alliance is looking for Behavioral Health Assistant.Join our talented Behavioral Health team that focuses on serving the community and helping those in need by creating healthy outcomes for patients of every income.

We operate six convenient locations throughout Reno and Sparks, providing comprehensive, top-quality medical services, dental and pediatric care, behavioral health, low-cost pharmacies, nourishing food pantries, and more.

At Community Health Alliance, we are committed to supporting our employees both personally and professionally by offering a comprehensive and competitive benefits package.

Our team members enjoy benefits that include:

• 100% company paid employee medical insurance and 90% paid vision and dental on the first of the month following 60 days from date of hire.
• Paid Time Off:
  • PTO 15 days/year and increased after one years of service: pro-rated based on FTE status
  • 8 paid holidays per year
• CHA paid pension plan at 5% of earnings after one year of service; no employee match
• Additional 403(b)retirement annuity plan for employee to save; no employer match
• CHA provides a $10,000 Accidental Death & Dismemberment policy for each benefit-eligible employee at no cost to the employee.

We are proud to invest in our employees by providing meaningful benefits, professional development opportunities, and a workplace dedicated to helping you build a rewarding career while making a difference in the communities we serve.