Behavioral Health Admissions Specialist (Inside Sales)

Sunshine Behavioral Health Group; Denver (CO); Presencial; USD 60.000 - 75.000; Jornada completa

Descripción de la vacante

Sunshine Behavioral Health Group in Denver seeks an Admissions Coordinator with a strong inside sales background to guide prospective clients through the admissions process and connect them with behavioral health services.

This full-time role combines consultative sales with compassionate client care, HIPAA compliance, and collaboration with clinical, billing, and operations teams to ensure a seamless admission experience.

Formación

• Minimum of 2 years of inside sales experience.
• Minimum of 2 years of substance abuse or behavioral health admissions experience.
• Strong relationship-building and consultative sales skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Self-motivated, goal-oriented, and highly organized.
• Working knowledge of HIPAA and confidentiality requirements.
• Demonstrated commitment to compassionate, ethical client care.

Responsabilidades

• Serve as the first point of contact for prospective clients and their families.
• Conduct comprehensive phone screenings to determine eligibility for treatment.
• Assess client needs and guide them through the admissions process.
• Coordinate insurance benefit verification with the billing department.
• Arrange transportation and manage all pre-admission logistics.
• Process client payments and ensure financial information is accurately documented.
• Maintain accurate records and documentation within Salesforce CRM.
• Collaborate with clinical, medical, and operations teams to ensure a seamless admission experience.
• Respond professionally to client concerns and coordinate resolutions with appropriate departments.
• Document significant client interactions and maintain HIPAA-compliant records.
• Provide aftercare referrals when appropriate.
• Meet or exceed monthly admissions and performance goals.
• Adhere to all company policies, regulatory requirements, and ethical standards.
• Perform other duties as assigned.

Conocimientos

Inside sales

Admissions experience

Relationship-building

Verbal and written communication

Multi-priority management

HIPAA knowledge

Educación

Substance use disorder treatment knowledge

Herramientas

Salesforce

Descripción del empleo

Sunshine Behavioral Health Group in Denver seeks an Admissions Coordinator with a strong inside sales background to guide prospective clients through the admissions process and connect them with behavioral health services.

This full-time role combines consultative sales with compassionate client care, HIPAA compliance, and collaboration with clinical, billing, and operations teams to ensure a seamless admission experience.