Behavioral Health Admissions & Scheduling Specialist

Lakeview Center; Pensacola (FL); On-site; USD 24,000 - 26,000; Full time

Job summary

Lakeview Center is seeking an Admission Coordinator to join the Business Practice Front Office Team. The role supports clinical and physician practices by managing front desk tasks, appointment check-ins/outs, scheduling, authorization handling, and insurance verification.

The position emphasizes independence, accuracy, and strong customer service. Responsibilities include managing daily tasks, maintaining compliance with policies, and supporting staff while delivering quality communications

Qualifications

• High school diploma or GED with 3 years of related medical field experience or an equivalent combination
• Working knowledge of front office or medical practice operations
• Experience with insurance authorizations is a plus
• Ability to work independently with good judgement and decision-making
• Proficient in internet, computer skills, and Microsoft Office 2010
• Strong organization and prioritization skills
• Ability to maintain effective relationships with internal and external customers
• Excellent verbal and written communication including letters and emails
• Follow agency policies and program procedures
• Detail oriented with high accuracy and ability to avoid distractions
• Must pass state and federal background screening as appropriate

Responsibilities

• Provide support for clinical and physician practice areas by managing front office tasks
• Handle appointment check-in/check-out, scheduling, and rescheduling
• Make reminder calls, obtain authorizations, and collect co-pays
• Verify insurance and ensure quality customer service
• Maintain knowledge of front desk processes and compliance with policies

Education

High school diploma or GED

3 years medical field experience

Job description

Lakeview Center is seeking an Admission Coordinator to join the Business Practice Front Office Team. The role supports clinical and physician practices by managing front desk tasks, appointment check-ins/outs, scheduling, authorization handling, and insurance verification.

The position emphasizes independence, accuracy, and strong customer service. Responsibilities include managing daily tasks, maintaining compliance with policies, and supporting staff while delivering quality communications