Admissions Coordinator

Lakeview Center; Pensacola (FL); On-site; USD 24,000 - 26,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Drug Free Workplace

Job summary

Lakeview Center in Pensacola, FL seeks an Admission Coordinator to support the clinical and physician practice by managing front desk duties, check-in/out, scheduling, and patient communications. The role emphasizes quality customer service and accurate insurance verification.

Candidates need a high school diploma or GED with 3 years medical front office experience, strong organizational skills, and proficiency with Microsoft Office; insurance authorizations familiarity is a plus.

Qualifications

• Requires high school diploma or GED with 3 years in a related medical field or a combination of education and experience.
• Must have working knowledge of business/medical front office practices.
• Understanding of insurance authorizations and practice requirements is a plus.
• Strong organizational skills and attention to detail are essential.
• Proficient in Microsoft Office and internet applications; ability to prioritize responsibilities.

Responsibilities

• Manage front office responsibilities including appointment check-in and check-out, scheduling, and reminders.
• Verify insurance and collect co-pays; prepare and process authorizations.
• Provide quality customer service to patients and internal staff; maintain front desk processes.
• Ensure daily tasks are completed timely and in compliance with policies and procedures.
• Support clinical staff and physicians with administrative tasks as needed.

Skills

Front office operations

Microsoft Office

Communication

Education

High school diploma or GED

Medical front office experience

Tools

Insurance verification systems

Job description

Lakeview Centerprovides comprehensive behavioral health care to adults and children with mental illnesses, drug and alcohol dependencies and intellectual disabilities. Across Northwest Florida, our services range from residential treatment to outpatient counseling, psychiatry, trauma care, treatments for substance misuse and 24/7 support for those with serious mental illnesses. Learn more at eLakeviewCenter.org.

Overview

The position of Admission Coordinator is an integral part of the Business Practice Front Office Team. This position primary responsibilities are the provide support for the clinical and physician practice area by managing the front office responsibilities of appointment check-in and check-out, scheduling, rescheduling, reminder calls, authorizations, collecting of co-pays, verifying insurance and providing quality customer services. This position is expected to maintain a working knowledge of front desk processes, ensure all daily task are completed timely, support the needs of the professional staff and ensure quality customer service.

Assignments/tasks are expected to be executed with considerable independence and maintain compliance with established facility policies and procedures, contract requirements, organization bylaws, and federal and state regulations/laws.

Role Requirements:

• High school diploma or GED and 3 years of related medical field experience, OR a combination of education and related medical field experience.
• Must have working knowledge of business/medical or relatively front office practice.
• Understanding of insurance authorizations and practice requirements is considered a plus.
• Must have the ability to work independently with good criterial thinking and decision-making skills.
• Must have proficient internet/computer skills and use Microsoft Office 10 to complete task.
• Must have strong organizational skills and the ability to prioritize responsibilities.
• Must have the ability to able to maintain effective working relationships with internal and external customers.
• Must have excellent verbal and communication to include letters, memos and emails.
• Ability to work within the guidelines established in the policies and procedures of the agency and assigned program division.
• Must be extremely detail oriented with a high level of accuracy while demonstrating the ability to resist distractions.
• Must be able to pass organization screening requirements, including state and federal background screening as appropriate.

Compensation:

Salary Range for this position is $17.50 - $18.75 per hour. Salary is based on experience.

LifeView Group, Inc.is an Equal Opportunity employer.Individuals with Disabilities and Veterans are encouraged to apply. Drug Free Workplace Employer, DRUG TESTING REQUIRED