Admissions Navigator — 2nd Shift, Patient Access

Recovery Centers of America; Danvers (MA); Híbrido; USD 29 000 - 39 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive compensation

Supportive, recovery-friendly work环境

Ongoing training and professional发展

Resumo da oferta

Recovery Centers of America is seeking an Admissions Coordinator to guide patients, families, and referral sources through intake with compassion and clinical insight. The role ensures accurate documentation, verification of financial eligibility, and coordination of care from first contact through admission.

The position emphasizes accurate data handling, collaboration with treatment teams, and strong communication with patients and partners to support RCA’s mission of connecting patients to

Qualificações

• Bachelor’s degree in Psychology or a related field; OR
• Associate degree with at least 1 year of relevant admissions experience; OR
• High school diploma with at least 2 years in admissions or related role.

Responsabilidades

• Provide comprehensive orientation to patients upon admission and complete documentation.
• Verify financial eligibility and complete all financial setup prior to program entry.
• Serve as a primary contact for referral sources, families, and patients throughout intake.
• Determine appropriate levels of care and communicate recommendations clearly.
• Maintain communication with referral partners, families, and treatment teams for continuity of care.

Conhecimentos

Verbal communication

Written communication

Interpersonal skills

Decision making

Customer service

Attention to detail

Organization

Time management

Multitasking

Formação académica

Bachelor’s degree in Psychology or related field

Associate degree with 1 year of relevant experience

High school diploma with 2 years of admissions experience

Ferramentas

Microsoft Office

Electronic Health Records (EHR)

Descrição da oferta de emprego

Recovery Centers of America is seeking an Admissions Coordinator to guide patients, families, and referral sources through intake with compassion and clinical insight. The role ensures accurate documentation, verification of financial eligibility, and coordination of care from first contact through admission.

The position emphasizes accurate data handling, collaboration with treatment teams, and strong communication with patients and partners to support RCA’s mission of connecting patients to