Behavioral Health Administrative Coordinator

Burrell Behavioral Health; Independence (MO); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision, retirement

Training and development

Career mobility

Welcoming culture

Job summary

Burrell Behavioral Health in Independence, MO, seeks a Medical Service Clerk to provide administrative support to psychiatry providers and nursing teams. You will help with medical records requests, referrals, scheduling, and telehealth coordination to ensure smooth daily operations and quality patient care.

The role emphasizes strong organization, clear communication, confidentiality, and teamwork within a fast-paced behavioral health setting.

Qualifications

• High school diploma or GED required.
• Experience in an office or administrative setting preferred.
• Experience supporting healthcare, behavioral health, or medical office operations preferred.
• Strong organizational and communication skills; ability to maintain confidentiality.

Responsibilities

• Coordinate retrieval of medical records with nursing teams, clients, outside agencies, and ROI department.
• Submit referrals for services outside of the department on behalf of psychiatry providers.
• Maintain virtual care room schedules and support telehealth operations.
• Schedule and coordinate virtual meetings for psychiatry appointments and departmental meetings.
• Generate and distribute daily reports to support scheduling and clinical teams.
• Assist with clerical tasks including faxing, client correspondence, transfers, discharges, and caseload reviews.
• Distribute mail and administrative communications to clinical staff.
• Support data collection, program evaluation, and updates to the electronic health record.
• Participate in required meetings and contribute to departmental operations.
• Maintain HIPAA compliance and confidentiality standards.
• Perform additional administrative duties as assigned.

Skills

Organizational skills

Communication skills

Confidentiality

Team collaboration

Computer proficiency

Education

High school diploma or GED

Job description

Burrell Behavioral Health in Independence, MO, seeks a Medical Service Clerk to provide administrative support to psychiatry providers and nursing teams. You will help with medical records requests, referrals, scheduling, and telehealth coordination to ensure smooth daily operations and quality patient care.

The role emphasizes strong organization, clear communication, confidentiality, and teamwork within a fast-paced behavioral health setting.