Bedside Patient Financial Navigator I

20 Northeast Georgia Medical Center, Inc.; Braselton (GA); On-site; USD 36,000 - 54,000; Full time

Job summary

Northeast Georgia Health System is seeking a Revenue Cycle advocate to educate patients and guide them through financially viable options for their care. You will screen bedside for payment ability, collect payments, and input financial data for the patient.

The role emphasizes patient interaction and independent work within policy, with collaboration across departments to ensure compliant financial processing.

Qualifications

• High School Diploma or equivalent required.
• Minimum 1 year healthcare, business office, or customer service experience.
• Knowledge of Patient Financial Services processes.
• Proficient PC skills; bedside screening and telephone proficiency.

Responsibilities

• Answers patient calls professionally and ensures timely follow-up.
• Verifies insurance status and updates missing/incorrect information.
• Assesses eligibility for Financial Assistance and processes applications.
• Counsels patients on payment options and assists with program referrals.
• Collaborates with departments and partners to resolve accounts.

Education

High School Diploma

Job description

Northeast Georgia Health System is seeking a Revenue Cycle advocate to educate patients and guide them through financially viable options for their care. You will screen bedside for payment ability, collect payments, and input financial data for the patient.

The role emphasizes patient interaction and independent work within policy, with collaboration across departments to ensure compliant financial processing.