Bedside Patient Financial Navigator

Conifer Health Solutions; Framingham (MA); On-site; USD 43,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with employer match

Paid time off

Job summary

Conifer Health Solutions is seeking a bedside screening coordinator to assess self-pay patients for eligibility in government and non-government programs at Metrowest Medical Center. The role includes managing documentation, coordinating financial clearance, and assisting patients with benefit applications.

You will communicate with hospital staff, conduct field visits as needed, and ensure accurate records throughout the patient accounting cycle to support efficient program enrollment.

Qualifications

• High School diploma or equivalent.
• Minimum 2 years work experience with Social Services or Hospital Admitting or related area.
• Bi-lingual (Spanish) preferred.

Responsibilities

• Conducts interviews with patients and/or family members.
• Records and maintains complete documentation of activities performed on account while in-house and during the Patient accounting cycle.
• Performs financial clearance function including collections. Cancels accounts that have not had any patient cooperation and are not eligible for any programs and prepares accounts for Financial Assistance review.
• Follows up on EES assigned accounts to ensure follow-through on Government application submitted. Develops a working relationship with patients, based on good communication skills, enabling accounts to be processed quickly with government program eligibility.
• Conducts field visits to patient homes for skip tracing and or assisting patient with documents.
• Notifies hospital case management, social services and admissions staff of case screening determinations and outcomes via verbal and written communication.

Skills

Interviews with patients

Attention to detail

Multi-tasking

Communication skills

Bi-lingual (Spanish)

Education

High School diploma or equivalent

Tools

Windows

Microsoft Outlook

Excel

Word

Job description

Conifer Health Solutions is seeking a bedside screening coordinator to assess self-pay patients for eligibility in government and non-government programs at Metrowest Medical Center. The role includes managing documentation, coordinating financial clearance, and assisting patients with benefit applications.

You will communicate with hospital staff, conduct field visits as needed, and ensure accurate records throughout the patient accounting cycle to support efficient program enrollment.