Beaverton Onsite: Customer Operations Specialist

JobScore, Inc.; Beaverton (OR); Presencial; USD 65.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision insurance

Descripción de la vacante

Lumencor, Inc. is seeking a Customer Operations Coordinator to bridge commercial and manufacturing teams across order entry through shipment.

You will be the primary contact for internal stakeholders and key OEM customers, ensuring accurate updates on lead times, delivery schedules, and order status. The role emphasizes attention to detail, proactive communication, and collaboration across procurement, supply chain, and operations to support revenue operations and customer satisfaction.

Formación

• 3+ years of experience in customer operations, order management, sales operations, or a related role.
• Experience processing and managing customer orders in an ERP, CRM, or manufacturing environment.
• Proficiency in Microsoft Excel and strong written and verbal communication skills.

Responsabilidades

• Review incoming purchase orders for completeness, accuracy, pricing, terms, and product configuration requirements.
• Process new orders and changes accurately in Lumencor's ERP/manufacturing database system.
• Verify customer information, shipping, billing, and product specifications; resolve discrepancies.

Conocimientos

Order management

Customer service

ERP/CRM systems

Cross-functional communication

Attention to detail

Herramientas

Salesforce

ERP systems

Excel

Descripción del empleo

Lumencor, Inc. is seeking a Customer Operations Coordinator to bridge commercial and manufacturing teams across order entry through shipment.

You will be the primary contact for internal stakeholders and key OEM customers, ensuring accurate updates on lead times, delivery schedules, and order status. The role emphasizes attention to detail, proactive communication, and collaboration across procurement, supply chain, and operations to support revenue operations and customer satisfaction.