Beaver Creek Visitor Services Specialist (Part-Time)

State of Minnesota; Luverne (MN); On-site; USD 29,000 - 36,000; Part time

Job summary

Explore Minnesota is seeking a part-time customer service specialist to support stocking and visitor services at the Beaver Creek Welcome Center in Luverne, MN. You will maintain brochure racks and informational materials, guiding travelers with accurate travel information.

The role involves interactive support with visitors and a welcoming environment for diverse travelers, aligning with Explore Minnesota's mission and service standards.

Qualifications

• Experience identifying customer needs and meeting quality standards for services.
• Experience stocking, organizing, or managing printed materials or inventory.
• Effective communication, listening, and eliciting information with tact and diplomacy.
• Provide prompt and accurate information in person, on the phone, and in writing.
• Familiarity with digital navigation tools (maps websites or apps).
• Proficient in Microsoft Word, Excel, Teams, and Outlook.

Responsibilities

• Industry support and responsive customer service.
• Brochure and marketing material management.

Skills

Customer service

Inventory management

Communication

Digital navigation tools

Tools

Microsoft Word

Microsoft Excel

Microsoft Teams

Microsoft Outlook

Job description

Explore Minnesota is seeking a part-time customer service specialist to support stocking and visitor services at the Beaver Creek Welcome Center in Luverne, MN. You will maintain brochure racks and informational materials, guiding travelers with accurate travel information.

The role involves interactive support with visitors and a welcoming environment for diverse travelers, aligning with Explore Minnesota's mission and service standards.