Part-Time Visitor Services & Tourism Specialist

State of Minnesota; Winona (MN); On-site; USD 28,000 - 36,000; Part time

Job summary

Explore Minnesota is seeking a part-time Customer Service Specialist to support stocking and visitor services at the Dresbach Welcome Center in Winona, MN. The role ensures travelers have access to accurate travel information while maintaining brochure racks and informational materials.

This 12-hours-per-week position, Day Shift, offers a friendly environment for visitors from diverse backgrounds and supports Explore Minnesota's mission. Apply by the posted closing date.

Qualifications

• Customer service practices to identify needs and ensure quality.
• Stocking/inventory experience with printed materials.
• Effective communication with tact and diplomacy.
• Provide prompt and accurate information in person, by phone, and email.
• Basic familiarity with digital navigation tools (maps websites/apps).
• Proficiency with Word, Excel, Teams, and Outlook.

Responsibilities

• Support stocking and visitor services at the Dresbach Welcome Center.
• Maintain brochure racks and informational materials.
• Provide accurate travel information to visitors.
• Create a welcoming environment for travelers from diverse backgrounds.

Skills

Customer service

Inventory management

Communication

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Tools

Microsoft Word

Microsoft Excel

Microsoft Teams

Microsoft Outlook

Job description

Explore Minnesota is seeking a part-time Customer Service Specialist to support stocking and visitor services at the Dresbach Welcome Center in Winona, MN. The role ensures travelers have access to accurate travel information while maintaining brochure racks and informational materials.

This 12-hours-per-week position, Day Shift, offers a friendly environment for visitors from diverse backgrounds and supports Explore Minnesota's mission. Apply by the posted closing date.