Part-Time Guest Services Host — Welcome & Guide Guests

The Sanford Center; Bemidji, Northern (MN, KY); Hybrid; USD 21,000 - 28,000; Part time

Job summary

The Sanford Center in Bemidji, MN is seeking a friendly part-time Guest Services Representative to greet guests and guide them to requested locations, amenities, and services. You will answer questions, provide directions, and offer solutions to guest concerns, aiming for excellent customer satisfaction while maintaining a professional image with staff, patrons, and vendors.

The role requires standing, flexibility across day, evening, weekend shifts, and occasional holidays; a high school

Qualifications

• High school diploma or GED; some college coursework preferred.
• Excellent communication and interpersonal skills.
• Ability to work with diverse groups at all levels.
• Dependable, reliable, and of high integrity.
• Self-motivated and flexible to change.
• Availability to work varied schedule including daytime, evenings, weekends and holidays.

Responsibilities

• Meet and greet guests; provide directions to locations and amenities.
• Inform guests of amenities and walking-distance locations.
• Resolve guest complaints to ensure customer satisfaction and follow up as needed.
• Refer unusual questions to Guest Services Lead for proper resolution.

Skills

Communication skills

Interpersonal skills

Dependability

Reliability

Integrity

Self-motivation

Flexibility

Education

High school diploma or GED

Job description

The Sanford Center in Bemidji, MN is seeking a friendly part-time Guest Services Representative to greet guests and guide them to requested locations, amenities, and services. You will answer questions, provide directions, and offer solutions to guest concerns, aiming for excellent customer satisfaction while maintaining a professional image with staff, patrons, and vendors.

The role requires standing, flexibility across day, evening, weekend shifts, and occasional holidays; a high school