Beauty Retail Team Leader & Client-Experience Coach

sephora.com; Pleasanton (CA); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Healthcare benefits

Inclusive culture

Wellbeing benefits

Job summary

Sephora in Pleasanton, CA is seeking a Sales and Service Leader to guide a high-performing team and elevate client experiences. You will coach staff, develop product knowledge, and drive consistent, personalized service to achieve store goals.

The role emphasizes leadership with a client-first mindset, ensuring a welcoming, inclusive environment while maintaining Sephora standards and store operations.

Qualifications

• Minimum 2 years of leadership experience in retail or service environments.
• Ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal skills.
• Comfortable in a fast-paced environment.
• Physically capable of lifting up to 50 pounds.

Responsibilities

• Lead and inspire the team to deliver exceptional client service and meet sales goals.
• Drive performance through strong client engagement, product knowledge, and personalized recommendations.
• Coach for growth by providing ongoing feedback and development.

Skills

Leadership

Coaching

Sales skills

Client service

Communication

Fast-paced

Physical strength

Job description

Sephora in Pleasanton, CA is seeking a Sales and Service Leader to guide a high-performing team and elevate client experiences. You will coach staff, develop product knowledge, and drive consistent, personalized service to achieve store goals.

The role emphasizes leadership with a client-first mindset, ensuring a welcoming, inclusive environment while maintaining Sephora standards and store operations.