Beauty Sales Lead & Guest Experience Champion

JCPenney; Manchester (CT); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Employee discount

Benefits package

Job summary

JCPenney is seeking a Beauty Lead in Manchester, CT to provide personalized shopping experiences and build customer relationships. You will leverage product knowledge to drive sales, promote loyalty programs, and support team-based service metrics.

The role emphasizes executing beauty department standards, participating in promotions, and ensuring a clean, well-merchandised sales floor. Training and growth opportunities are available within the store.

Qualifications

• Requires ability to engage customers, determine needs and assist buying decisions.
• Strong focus on meeting or exceeding performance and sales metrics.
• Promotes loyalty programs and promotional offerings to drive sales.

Responsibilities

• Proactively engage customers, identify needs, and guide purchases through product knowledge.
• Drive sales and meet performance metrics while delivering excellent service.
• Promote loyalty programs, gift cards, rewards and credit options.
• Process sales, returns, exchanges, and handle cashier duties.
• Assist with promotions, merchandising, and in-store events; ensure cleanliness and standards.

Skills

Customer service

Sales

Product knowledge

Communication

Education

High school diploma or equivalent

Tools

POS system

RFID scanning

Job description

JCPenney is seeking a Beauty Lead in Manchester, CT to provide personalized shopping experiences and build customer relationships. You will leverage product knowledge to drive sales, promote loyalty programs, and support team-based service metrics.

The role emphasizes executing beauty department standards, participating in promotions, and ensuring a clean, well-merchandised sales floor. Training and growth opportunities are available within the store.