Beauty Lead: Elevate Customer Experience & Sales

JCPenney; Leominster (MA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Associate discount on JCPenney merch

Competitive benefits package

Job summary

JCPenney in Leominster, MA is seeking a Beauty Lead to deliver personalized beauty shopping experiences and drive sales. You will leverage product knowledge and the Connect, Inspire, Engage service model to support store operations and customer satisfaction.

The role emphasizes customer service, promotions, and accurate merchandising while maintaining a clean, welcoming environment for guests and colleagues alike.

Qualifications

• Strong communication and relationship building skills.
• Sales and customer service experience.
• Knowledgeable about beauty products and promotions.

Responsibilities

• Engage customers to assess needs and assist with product choices.
• Drive sales while delivering excellent service and promoting programs.
• Handle point-of-sale transactions, returns, and exchanges.
• Support promotions, events, and in-store merchandising to standards.
• Maintain clean, organized, and hygienic beauty department.

Skills

Strong communication

Relationship building

Sales & customer service

Product knowledge

Job description

JCPenney in Leominster, MA is seeking a Beauty Lead to deliver personalized beauty shopping experiences and drive sales. You will leverage product knowledge and the Connect, Inspire, Engage service model to support store operations and customer satisfaction.

The role emphasizes customer service, promotions, and accurate merchandising while maintaining a clean, welcoming environment for guests and colleagues alike.