Beauty Retail Team Leader - Sales & Service

Sephora; Springfield (MO); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Healthcare benefits

Wellbeing program

Inclusive culture

Job summary

Sephora is seeking a Sales and Service Leader at the Battlefield store in Springfield, MO to guide a high-performing team in delivering exceptional client service and achieving sales targets.

You will coach, train, and develop team members, ensuring product knowledge and a personalized, inclusive shopping experience. The role includes daily operations, inventory support, and maintaining brand standards in a fast-paced retail environment.

Qualifications

• Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Lead and inspire, coach and empower team members to deliver exceptional client service and achieve sales goals.
• Drive performance and contribute to store success through client engagement, product knowledge, and personalized recommendations.
• Coach for growth by providing ongoing feedback and development to elevate team performance.
• Train and develop by onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
• Execute daily operations, assist with inventory, visual merchandising, and store standards.

Skills

Leadership

Sales skills

Client service

Communication

Job description

Sephora is seeking a Sales and Service Leader at the Battlefield store in Springfield, MO to guide a high-performing team in delivering exceptional client service and achieving sales targets.

You will coach, train, and develop team members, ensuring product knowledge and a personalized, inclusive shopping experience. The role includes daily operations, inventory support, and maintaining brand standards in a fast-paced retail environment.