Beauty Store Team Lead — Elevate Service & Sales

sephora.com; Springfield (MO); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Healthcare benefits

Employee discount

Job summary

Sephora in Springfield, MO is seeking a Sales and Service Leader to guide the store team, elevate client experiences, and drive sales goals. You’ll coach, model excellence, and foster an inclusive, high-performing environment where both customers and colleagues belong to something beautiful.

Responsibilities include leading by example, developing staff through onboarding and ongoing training, managing daily operations, inventory, and merchandising, and upholding Sephora standards.

Qualifications

• Minimum 2 years of leadership in retail/hospitality/service.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal skills.
• Comfortable in a fast-paced environment.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Lead and inspire team to deliver exceptional client service and achieve sales goals.
• Drive performance with client engagement, product knowledge, and personalized recommendations.
• Coach for growth and provide ongoing feedback to elevate team performance.
• Train and develop onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
• Execute daily operations: inventory, visual merchandising, and maintaining store standards.
• Foster inclusivity and teamwork; promote openness and empowerment.
• Uphold Sephora standards and follow company policies to create a safe and enjoyable shopping experience.

Skills

Leadership

Coaching

Sales & Service

Communication

Adaptability

Job description

Sephora in Springfield, MO is seeking a Sales and Service Leader to guide the store team, elevate client experiences, and drive sales goals. You’ll coach, model excellence, and foster an inclusive, high-performing environment where both customers and colleagues belong to something beautiful.

Responsibilities include leading by example, developing staff through onboarding and ongoing training, managing daily operations, inventory, and merchandising, and upholding Sephora standards.