Beauty Store Leader: Drive Service & Sales Excellence

Sephora Hong Kong Ltd.; Springfield (MO); Hybrid; USD 30,000 - 34,000; Full time

Benefits offered by this job

Healthcare benefits

Job summary

Sephora in Springfield, Missouri is seeking a Sales and Service Leader to guide a high-performing team and elevate client experiences.

You will coach, motivate, and develop Associates, drive sales, manage daily operations, and ensure Sephora standards are upheld in a fast-paced retail environment. This full-time role requires flexible scheduling including nights, weekends, and holidays.

Qualifications

• Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal skills.
• Comfortable in a fast paced and dynamic environment.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Lead and inspire: Coach and empower team members to deliver exceptional client service and achieve sales goals.
• Drive performance: Contribute to overall store success through client engagement and product knowledge.
• Coach for growth: Provide ongoing feedback and development to elevate team performance.
• Train and develop: Support onboarding and continuous learning in service excellence and brand initiatives.
• Execute daily operations: Assist with inventory, visual merchandising, and store standards.
• Foster inclusivity and teamwork: Promote a culture of openness where everyone feels empowered.
• Uphold Sephora standards: Follow company policies and ensure a safe, enjoyable shopping experience.

Skills

Leadership experience

Coaching

Sales and client service

Communication skills

Adaptability

Physical fitness

Job description

Sephora in Springfield, Missouri is seeking a Sales and Service Leader to guide a high-performing team and elevate client experiences.

You will coach, motivate, and develop Associates, drive sales, manage daily operations, and ensure Sephora standards are upheld in a fast-paced retail environment. This full-time role requires flexible scheduling including nights, weekends, and holidays.