Beauty Retail Team Leader - Elevate Service & Sales

sephora.com; Miami (FL); On-site; USD 33,000 - 43,000; Full time

Benefits offered by this job

Inclusion & Belonging

Meaningful Rewards

Healthcare benefits

Job summary

Sephora is seeking a Sales and Service Leader at the Miami International store to inspire the team, elevate client experiences, and exceed store goals. You will lead by example, coach staff, and foster a culture of inclusion and beauty excellence.

With at least two years of leadership in retail or service, you’ll drive performance through coaching, product knowledge, and tailored recommendations, while managing daily operations and schedules.

Qualifications

• Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal skills.
• Comfortable in a fast paced and dynamic environment.
• Quick learner with ability to absorb and share product knowledge and training.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Lead and inspire Coach and empower team members to deliver exceptional client service and achieve sales goals
• Drive performance—contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations
• Coach for growth—contribute to the ongoing success of your team by providing ongoing feedback and development to elevate team performance
• Train and develop—support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
• Execute daily operations—assist with inventory, visual merchandising, and maintaining store standards
• Foster inclusivity and teamwork—help promote a culture of openness where everyone feels empowered
• Uphold Sephora standards—follow company policies and help create a safe and enjoyable shopping experience

Skills

Leadership

Coaching

Sales skills

Client service

Communication

Teamwork

Job description

Sephora is seeking a Sales and Service Leader at the Miami International store to inspire the team, elevate client experiences, and exceed store goals. You will lead by example, coach staff, and foster a culture of inclusion and beauty excellence.

With at least two years of leadership in retail or service, you’ll drive performance through coaching, product knowledge, and tailored recommendations, while managing daily operations and schedules.