Beauty Retail Store Leader & Service Coach

Sephora; North Wales (Montgomery County); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Healthcare benefits

Wellbeing benefits

Job summary

Sephora is seeking a Sales and Service Leader in North Wales, PA. You will lead by example, coaching and inspiring your team to deliver exceptional client service, achieve sales goals, and uphold brand standards in a fast-paced beauty environment.

You will train staff, guide onboarding, and contribute to inventory and visual merchandising while maintaining a welcoming and inclusive store culture. The role offers hourly pay and healthcare benefits based on eligibility.

Qualifications

• Leadership experience in retail or service environments.
• Ability to coach and inspire teams to meet goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal abilities.
• Comfortable in a fast-paced setting and quick to learn product knowledge.

Responsibilities

• Lead and inspire team members to deliver exceptional client service and achieve sales goals.
• Drive store performance through client engagement, product knowledge, and personalized recommendations.
• Provide ongoing feedback and development to elevate team performance.
• Train and develop staff, onboarding, service excellence, loyalty programs, and brand initiatives.
• Assist with inventory, merchandising, and maintaining store standards.
• Foster an inclusive, collaborative team culture.
• Uphold Sephora policies and ensure a safe, enjoyable shopping experience.

Skills

Leadership experience

Sales and client service

Communication skills

Team coaching

Adaptability

Job description

Sephora is seeking a Sales and Service Leader in North Wales, PA. You will lead by example, coaching and inspiring your team to deliver exceptional client service, achieve sales goals, and uphold brand standards in a fast-paced beauty environment.

You will train staff, guide onboarding, and contribute to inventory and visual merchandising while maintaining a welcoming and inclusive store culture. The role offers hourly pay and healthcare benefits based on eligibility.