Beauty Retail Leader: Inspire Sales & Service

Sephora USA, Inc; Exton (PA); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Healthcare benefits

Inclusive culture

Store employee discounts

Job summary

Sephora USA, Inc. in Exton, PA is seeking a Sales and Service Leader to inspire a high-performing team and deliver exceptional client experiences.

You’ll coach colleagues, lead by example, manage daily store operations, and drive sales while upholding Sephora standards and brand initiatives. This full-time role requires a customer-first mindset, strong communication, and the ability to thrive in a fast-paced retail environment.

Qualifications

• Minimum 2 years of leadership experience in retail/service environment.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal skills.
• Comfortable in a fast-paced and dynamic environment.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Lead and inspire: coach and empower team to deliver exceptional client service and hit sales goals.
• Drive performance: engage clients with product knowledge and personalized recommendations.
• Coach for growth: provide ongoing feedback to elevate team performance.
• Train and develop: support onboarding and ongoing service excellence training.
• Execute daily operations: assist with inventory, visual merchandising, and store standards.
• Foster inclusivity and teamwork: promote a culture of openness and belonging.
• Uphold Sephora standards: follow policies and ensure a safe, enjoyable shopping experience.

Skills

Leadership experience

Coaching and mentoring

Sales skills

Client service

Communication skills

Interpersonal skills

Job description

Sephora USA, Inc. in Exton, PA is seeking a Sales and Service Leader to inspire a high-performing team and deliver exceptional client experiences.

You’ll coach colleagues, lead by example, manage daily store operations, and drive sales while upholding Sephora standards and brand initiatives. This full-time role requires a customer-first mindset, strong communication, and the ability to thrive in a fast-paced retail environment.