Beauty Store Leader: Elevate Sales & Service

Sephora; Willow Grove (PA); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Healthcare benefits

Equal opportunity employer

Job summary

Sephora in Willow Grove, PA seeks a Sales and Service Leader who will coach and inspire a team to deliver exceptional client experiences and achieve sales goals. You’ll model Sephora standards, share product knowledge, and foster an inclusive, high-performing store culture.

You’ll lead daily operations, support onboarding, and guide teammates through loyalty programs while maintaining visual standards and a safe, welcoming shopping environment for all guests.

Qualifications

• Minimum 2 years of leadership experience in a retail, hospitality, or service environment
• Proven ability to coach and inspire teams to achieve goals
• Strong sales and client service skills
• Excellent communication and interpersonal skills
• Comfortable in a fast paced and dynamic environment
• Physically able to lift and carry up to 50 pounds

Responsibilities

• Lead and inspire Coach and empower team members to deliver exceptional client service and achieve sales goals
• Drive performance Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations
• Coach for growth Contribute to the ongoing success of your team by providing ongoing feedback and development to elevate team performance
• Train and developSupport onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
• Execute daily operations Assist with inventory, visual merchandising, and maintaining store standards
• Foster inclusivity and teamworkHelp promote a culture of openness where everyone feels empowered
• Uphold Sephora standards Follow company policies and help create a safe and enjoyable shopping experience

Skills

Leadership

Sales skills

Client service

Communication

Team coaching

Job description

Sephora in Willow Grove, PA seeks a Sales and Service Leader who will coach and inspire a team to deliver exceptional client experiences and achieve sales goals. You’ll model Sephora standards, share product knowledge, and foster an inclusive, high-performing store culture.

You’ll lead daily operations, support onboarding, and guide teammates through loyalty programs while maintaining visual standards and a safe, welcoming shopping environment for all guests.