Beauty Retail Leader - Inspire Teams & Elevate Service

Sephora USA, Inc; Phoenix (AZ); On-site; USD 33,000 - 38,000; Full time

Benefits offered by this job

Healthcare benefits

Job summary

Sephora USA, Inc in Phoenix is seeking a Sales and Service Leader at AZ-Desert Ridge Marketplace. You will lead by example, inspire your team, elevate client experiences, and drive store goals through coaching, collaboration, and a passion for beauty.

You’ll foster an inclusive, high-performing environment, deliver personalized service, and uphold Sephora standards while managing daily operations and training.

Qualifications

• Minimum 2 years of leadership experience in retail, hospitality, or service environments.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal skills.
• Comfortable in a fast-paced and dynamic environment.
• Quick learner with the ability to absorb and share product knowledge and training.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Lead and inspire; coach and empower team members to deliver exceptional client service and achieve sales goals.
• Drive performance; engage clients with product knowledge and personalized recommendations to contribute to store success.
• Coach for growth; provide ongoing feedback and development to elevate team performance.
• Train and develop; support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
• Execute daily operations; assist with inventory, visual merchandising, and maintaining store standards.
• Foster inclusivity and teamwork; promote a culture of openness where everyone feels empowered.
• Uphold Sephora standards; follow company policies and maintain a safe, enjoyable shopping experience.

Skills

Leadership

Sales & client service

Communication

Interpersonal skills

Coaching teams

Job description

Sephora USA, Inc in Phoenix is seeking a Sales and Service Leader at AZ-Desert Ridge Marketplace. You will lead by example, inspire your team, elevate client experiences, and drive store goals through coaching, collaboration, and a passion for beauty.

You’ll foster an inclusive, high-performing environment, deliver personalized service, and uphold Sephora standards while managing daily operations and training.