Beauty Store Leader: Lead, Coach & Delight Clients

Sephora; Phoenix (AZ); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Healthcare benefits

Wellbeing program

Inclusive culture

Job summary

Sephora in Phoenix is seeking a Sales and Service Leader to guide a high-performing team and shape a best-in-class client experience. You will coach staff, drive sales, and uphold Sephora standards while managing daily operations and inventory to ensure an inviting, inclusive store environment.

As a leader with a client-first mindset, you’ll mentor teammates, share product knowledge, and foster a culture where everyone thrives.

Qualifications

• Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal skills.
• Comfortable in a fast paced and dynamic environment.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Lead and inspire Coach and empower team members to deliver exceptional client service and achieve sales goals
• Drive performance Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations
• Coach for growth Contribute to the ongoing success of your team by providing ongoing feedback and development to elevate team performance
• Train and developSupport onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
• Execute daily operations Assist with inventory, visual merchandising, and maintaining store standards
• Foster inclusivity and teamworkHelp promote a culture of openness where everyone feels empowered
• Uphold Sephora standards Follow company policies and help create a safe and enjoyable shopping experience

Skills

Leadership

Coaching

Sales skills

Communication

Adaptability

Job description

Sephora in Phoenix is seeking a Sales and Service Leader to guide a high-performing team and shape a best-in-class client experience. You will coach staff, drive sales, and uphold Sephora standards while managing daily operations and inventory to ensure an inviting, inclusive store environment.

As a leader with a client-first mindset, you’ll mentor teammates, share product knowledge, and foster a culture where everyone thrives.