Beauty Retail Leader: Inspire Service & Sales

sephora.com; Encinitas (CA); On-site; USD 36,000 - 40,000; Full time

Job summary

Sephora in Encinitas, CA is seeking a Sales and Service Leader to drive store success and elevate client experiences. You’ll lead by example, coach teammates, and ensure product knowledge and brand initiatives are front and center during daily operations.

You’ll manage onboarding, promote inclusivity, and support a high-performing team while meeting sales goals. Flexible scheduling includes nights, weekends, and holidays; ability to lift up to 50 pounds is required.

Qualifications

• Minimum 2 years leadership experience in retail, hospitality, or service.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal skills.
• Fast-paced, dynamic environment suitability.
• Ability to lift up to 50 pounds.

Responsibilities

• Lead and inspire team to deliver exceptional client service and sales goals.
• Drive performance through client engagement, product knowledge, and recommendations.
• Coach for growth with ongoing feedback to elevate team performance.
• Train for onboarding and ongoing service excellence training.
• Execute daily operations including inventory, visual merchandising, and store standards.
• Foster inclusivity and teamwork; promote an open culture.
• Uphold Sephora standards and safety policies.

Skills

Leadership

Coaching

Sales

Client Service

Communication

Teamwork

Job description

Sephora in Encinitas, CA is seeking a Sales and Service Leader to drive store success and elevate client experiences. You’ll lead by example, coach teammates, and ensure product knowledge and brand initiatives are front and center during daily operations.

You’ll manage onboarding, promote inclusivity, and support a high-performing team while meeting sales goals. Flexible scheduling includes nights, weekends, and holidays; ability to lift up to 50 pounds is required.