Beauty Sales & Service Leader — Inspire & Elevate Team

Sephora USA, Inc; San Jose, Northern (CA, KY); Hybrid; USD 39,000 - 44,000; Full time

Job summary

Sephora USA, Inc in San Jose, CA is seeking a Sales and Service Leader to guide a high-performing team at the CA-Santana Row store, delivering exceptional client experiences and helping drive store success.

You will coach, train, and develop associates, manage daily operations, maintain inventory and merchandising standards, and uphold Sephora’s standards. A client-first mindset and inclusive leadership are essential to Belong to Something Beautiful.

Qualifications

• Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Lead and inspire coach and empower team members to deliver exceptional client service and achieve sales goals
• Drive performance through client engagement, expert product knowledge, and personalized recommendations
• Coach for growth with ongoing feedback and development to elevate team performance
• Train and develop onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
• Execute daily operations: inventory, visual merchandising, and maintaining store standards
• Foster inclusivity and teamwork and promote a culture of openness
• Uphold Sephora standards and help create a safe and enjoyable shopping experience

Skills

Leadership

Sales & Client Service

Communication

Team coaching

Job description

Sephora USA, Inc in San Jose, CA is seeking a Sales and Service Leader to guide a high-performing team at the CA-Santana Row store, delivering exceptional client experiences and helping drive store success.

You will coach, train, and develop associates, manage daily operations, maintain inventory and merchandising standards, and uphold Sephora’s standards. A client-first mindset and inclusive leadership are essential to Belong to Something Beautiful.