Retail Operations Leader: Elevate Inventory & Service

Sephora SA; Carlsbad (CA); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Healthcare benefits

Wellbeing program

Job summary

Sephora The Shoppes at Carlsbad seeks an Operations Leader who will drive store operations, oversee inventory and merchandising, and coach the team to deliver an exceptional client experience.

You'll lead with impact, maintain Sephora standards, and promote a culture of inclusivity while supporting peak retail performance across nights, weekends, and holidays.

This full-time role requires leadership in a fast-paced environment and a commitment to safety and accuracy in every customer interaction.

Qualifications

• Minimum 2 years of leadership experience in retail operations or hospitality.
• Proven ability to lead, coach, and develop teams to achieve goals.
• Strong attention to detail with problem-solving and organizational skills.
• Excellent communication and interpersonal skills.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Lead with impact you’ll directly impact store success as you oversee inventory management, replenishment, order fulfillment, and ensure operational standards are met.
• Drive brand presentation lead visual merchandising, promotional events, and store maintenance to uphold Sephora’s brand and drive sales.
• Support client experience partner with the team to deliver exceptional service and contribute to achieving store goals.
• Coach and develop guide and train team members to build a fulfilling path at Sephora while learning operational processes, selling behaviors, performance metrics, and company initiatives.
• Foster inclusivity and teamwork help promote a culture of openness where everyone feels empowered.
• Uphold Sephora standards follow company policies and help create a safe and enjoyable shopping experience for all.

Skills

Leadership

Communication

Team coaching

Time management

Problem solving

Job description

Sephora The Shoppes at Carlsbad seeks an Operations Leader who will drive store operations, oversee inventory and merchandising, and coach the team to deliver an exceptional client experience.

You'll lead with impact, maintain Sephora standards, and promote a culture of inclusivity while supporting peak retail performance across nights, weekends, and holidays.

This full-time role requires leadership in a fast-paced environment and a commitment to safety and accuracy in every customer interaction.