Beauty Retail Lead: Coaching & Customer Service

The Estée Lauder Companies Inc.; Alabama; On-site; USD 26,000 - 38,000; Full time

Job summary

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager, ensuring smooth operations and outstanding customer service in a prestige beauty store.

You will coach and mentor the sales team, perform start/end of day cash reconciliation, and rotate opening and closing duties; this role offers a pathway to a long-term supervisory career.

Qualifications

• Proven retail experience preferably in cosmetics.
• Ability to provide inspirational, authentic and personalised customer service.
• Experience with opening and closing the store is desirable.
• Experience with coaching/mentoring others to achieve sales and customer service targets is desirable.

Responsibilities

• Support Store Manager and Assistant Manager to ensure smooth operation.
• Lead by example to provide inspirational, authentic and personalised customer service.
• Carry out start and end of day cash reconciliation.
• Open and close the store on a rota basis.
• Assist in achieving sales and customer service targets.

Skills

Coaching & mentoring

Leadership

Customer service

Cash handling

Cash reconciliation

Opening/closing duties

Job description

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager, ensuring smooth operations and outstanding customer service in a prestige beauty store.

You will coach and mentor the sales team, perform start/end of day cash reconciliation, and rotate opening and closing duties; this role offers a pathway to a long-term supervisory career.